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Trustee:
Falcon Capital Limited
AFSL 302538
Level 13, 350 Collins Street
Melbourne VIC 3000

Investment Manager:
First Guardian Capital
Level 13, 350 Collins Street
Melbourne VIC 3000

Renting Reimagined

We’ve given property management a makeover.

Strategic Global Partnership

Commercial in Confidence

Our strategic partnership agreement with MRI Software creates access to over 13 million residential properties under management in Australia, the US and the UK. We will be integrating into these platforms throughout the remainder of this year giving us the ability to scale globally in 2021 through this unique partnership. 

Trudi integrates with MRI Property Software

Who is MRI Software?

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Australian real estate agencies that use MRI Software

The partnership allows for easy onboard of agencies

STEP 1

MRI Software Access 

Provide Trudi with your MRI Software API key and we’ll sync your properties and users to our AI engine. 

We’ll keep syncing every hour to make sure nothing is ever out of date.

STEP 2

We Onboard Your Users

We’ll onboard your tenants and landlords to the Trulet App so Trudi can monitors all incoming enquiries.

The Trulet Mobile App will be branded for your agency.

STEP 3

Start Using Trudi

Accept your invite to the Trulet App and Trudi will notify you with anything that needs your attention. 

You can also message any time to get her to complete a task.

How Agencies Grow Their Business

Best Practice

Our assistant is fully qualified and programmed to adhere to property legislation and industry best-practice Globally.

Create Efficiency

Delegate the tedious tasks to give you more time to grow your portfolio and connect with your clients and community.

Machine Learning

The more you use Trudi, the more she can do for you. And she’ll remember your preferences for the future.

MRI Software Integration Timeline

MRI Software Partnership Scenario

January 2021 – January 2023

Product

Trulet makes renting better for landlords and tenants by providing all the tools they need in one simple place.

Experience a revolutionary way to keep track of everything happening with your investment property. Our virtual property manager Trudi is available 24/7 to instantly perform your requests.

We’ve taken the entire rental journey and automated everything possible. For the most part, this means we have simply streamlined communications using AI and Machine Learning, creating a highly efficient way to manage properties for the future.

Trudi is programmed to respond in real time.
To see her in action click on the play button for each App demonstration video below.

Onboarding Journey

In the user’s first experience with Trulet, they are introduced to Trudi who then guides them through password creation, passcode creation and terms of service.

Navigating Trulet

Great care has been taken to ensure Trulet’s information architecture is as simple as possible. Users can access all information with minimal steps.

Tenant User Journeys

Maintenance Request – Broken Shower

Tenant reports an issue with the shower. A maintenance ticket is created and the conversation is handed over to human support to arrange a suitable repair time.

Tenant Reports Emergency

Tenant reports an emergency gas leak and is connected to a human support phone call within the app.

Trudi Links User to Files

Tenant requests a copy of their lease agreement and is directed to the filing cabinet.

Pet Request

Tenant requests a pet at their property.

Tenant Breaks Lease

Tenant enquires about the process of breaking their lease and is provided with the relevant information and process.

Landlord User Journeys

Landlord Increases Rent

Landlord opts to increase the rental amount for their property and is guided by Trudi.

Landlord Request’s Inspection

Landlord requests to inspect their property and is guided by Trudi to arrange the inspection with tenants.

Landlord Requests Access

Landlord requests to access a private storage shed on their property.

First Nations Property Management

Trulet has established a joint venture company called First Nations Property Management.

First Nations Property Management (“FNPM”) will provide a white labelled (B2B) enterprise solution to numerous Aboriginal Community Housing Providers (“CHP’s”) throughout Australia. 

As this bespoke customised solution continues to evolve, FNPM is adhering to the special requirements needed for these types of clients to address issues such as Aboriginal Cultural Competency Standards and comply with the National Regulatory Code for Community Housing Providers.

Aboriginal Land Council – Strategic Project

© Trulet 2020
Copyright and Intellectual Property

The Website, the Services and all of the related products of Trulet are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website, code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by Trulet or its contributors.

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Trulet does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by Trulet.

Trulet retains all rights, title and interest in and to the Website and all related Services. Nothing you do on or in relation to the Website will transfer any:
(a)     business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or
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